Sanjeev Gupta shares a compelling case study on Vulcan Mozambique, operator of the largest coal mine in Africa. With a total workforce of more than 17,000 people, Vulcan operates an integrated mine-to-port operation comprised of coal mining, benefici ...

This is a Case Study for improving operations of St. Antonius Hospital using TOC, Lean & Six Sigma. Presented at the 1st European Results Gathering of TOC Professionals sponsored by TOCICO - held in Amsterdam, Netherlands in October 2009.

This presentation shows the relevance of customer/client satisfaction as a throughput metric and introduces a widely used method (SERVQUAL) that is both simple and valid for measuring for organizations providing municipal, educational, health service ...

The Critical Chain Project Management (CCPM) concepts are very important to project managers, yet few of them understand the possibilities for their own projects. This presentation will give concrete actions project managers can take.

This presentation will equip you with the understanding of what people mean when they say "Lean Accounting" and will give you the knowledge to differentiate Throughput Accounting from Lean Accounting.

This presentation is a Thinking Process analysis of Japan as a nation. The core problems in Japan are similar to the core problems of other nations: domestic manufacturing is falling, incomes are going down, national debt is rising and healthcare sys ...